contact paypal account

Contact PayPal Account: Access & Manage Your Payments

By Mark WhiteFebruary 17, 2026

Need to get in touch with PayPal to manage your account, report an issue, or ask a question? You're in the right place. PayPal offers several ways to contact them, ensuring you always get the assistance you need.

Before diving into the support options, make sure you've checked out PayPal's comprehensive Help Center. It's packed with articles, guides, and videos that might just resolve your issue immediately.

Contacting PayPal via Phone

For immediate assistance, there's no substitute for a phone call. Here are the numbers you'll need:

the paypaal app is open and ready to be used by customers on their phone

the paypal app on an iphone showing how to get paid for $ 1, 000

In the US: (888) 221-1161
International: See the full list of international numbers on the PayPal Contact Us page

Calling During Normal Business Hours

PayPal's customer service is available from Monday through Friday, 5 am to 10 pm CST, and on weekends from 6 am to 8 pm CST.

an ad for paypaal showing the payment process

profile pay pal

an iphone screen showing the payback process and how to use it for credit cards

Calling After Hours or on Holidays

While you can still reach an automated system after hours or on holidays, it's limited to certain tasks like checking your balance or locking your card. For more complex issues, you'll need to wait for the next business day.

Emailing PayPal for Support

If you prefer writing to speaking, you can send an email to PayPal directly from your account or use their online form.

Sending an Email via Your Account

1. Log in to your PayPal account.
2. Click on the '?' icon in the top-right corner of the page.
3. Select 'Contact Customer Support'.

the pay balance app is open and showing it's payment options for $ 10, 000

the paypal app on an iphone showing it's payment form and how to use it

the paypail app is open and it shows that you can log into your account

Using the Online Contact Form

Visit the PayPal Contact Us page and choose the option that best describes your issue. You'll be guided through the rest of the process.

Chatting with PayPal Online

Sometimes, a quick chat can solve your problem in a jiffy. Here's how to start a chat with PayPal:

Using the PayPal App

1. Tap your PayPal balance at the top of the screen.
2. Tap 'Help & Contact'.
3. Tap 'Chat' for immediate assistance.

an iphone screen showing the pay balance and transfer to bank accounts, which are also available

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Chatting via the Website

1. Go to the PayPal Contact Us page.
2. Look for the 'Chat' option and click it.
3. Fill in the details and start your chat.

Remember, to best serve you, have your account details and any relevant transaction numbers ready before starting your chat or call. Now, go ahead and reach out to PayPal. They're there to make your experience as smooth and secure as possible.